Privacy Policy
Kluralo INC attaches great importance to the protection of user privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and purchase men’s clothing products (such as bomber jackets, plaid shirts, short-sleeve tops, sweatpants, trench coats, and wool coats).
I. Scope of Information Collection
We may collect the following information when you interact with us:
Basic identity information: Name, contact details, and shipping address
Order information: Purchase history, payment status, and logistics information
Device and technical information: IP address, browser type, and access times
Customer communication records: Customer service inquiries and feedback
II. Purposes of Information Use
The information we collect is used solely for the following purposes:
Processing orders and fulfilling product delivery
Providing customer service and after-sales support
Improving the website experience and product design
Preventing fraud and ensuring transaction security
Complying with applicable laws and regulatory requirements
III. Information Sharing and Disclosure
Kluralo INC does not sell or rent your personal information. Necessary information may be shared only in the following circumstances:
Cooperating with logistics companies to complete delivery
Working with payment service providers to process transactions
When required by laws, regulations, or government agencies
IV. Data Storage and Security
We implement reasonable technical and administrative measures to protect the security of your information, including data encryption, access controls, and security audits. However, as internet transmission cannot be guaranteed to be 100% secure, we cannot absolutely guarantee that information will not be subject to unauthorized access.
V. User Rights
You have the right to:
Access or correct your personal information
Request the deletion of account-related data (within the limits permitted by law)
Opt out of marketing emails or notifications
VI. Policy Updates
Kluralo INC may update this Privacy Policy in response to business or legal requirements; updates will take effect immediately upon publication on the website.
VII. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: gilmar@kluralo.shop / support@kluralo.shop
Thank you for trusting Kluralo INC; we remain committed to protecting the security of your personal information.